Forrester Research recently released a report on the emergent field of robotic process automation (RPA) – software bots you train to recognize recurrent activities in your everyday apps and websites so they can perform those activities automatically. According to Forrester, by 2021 there will be more than four million robots doing administrative and sales-related tasks.
On GigaOm recently, Barb Darrow reported that reducing costs is not the main reason companies are moving from on-site deployments to cloud computing. According to a survey of 600 large companies by Tata Consultancy Services (a huge IT service provider), the ability to standardize software and business processes across the enterprise is the most important […]
In designing and building out enterprise collaboration systems, we often grapple with the question of where to obtain the content that will attract people to a new workspace, and effectively encourage them to participate. First, to put the question in perspective: Over time, workspace content can become an indispensable knowledge-base and competitive advantage for an organization. […]