Eight Failures, One Awesome Demo

A live demo can be a magical mix of storytelling, vision, and marketing – with the added thrill of knowing that at any moment everything could go horribly wrong.

Three Kinds of Community

People helping other people succeed? That’s what community is all about.

Work Hard, Play Softball

The elusive “work-life balance” that every Silicon Valley start-up strives for … must grow organically from the start.

Free Time, and Building Community

You can define community-building many different ways, but ultimately it comes down to forging connections between people.

Articulating the Identity of a Community

Getting a customer support community up and running effectively is a huge job.